Forgot your Username or Password?

If you forget your username or password, as long as you know your email address and have access to your email account, you can reset your old password online.  Please review all three steps before beginning the process.  When people get confused or stuck it is because they do not review the three steps first.

 

1.  From the login screen you can click on the "Forgotten your username or password” link or you can click here:

https://academy.identiv.com/login/forgot_password.php

Fill out either your username (only if you know it) or your email address on the screen that pops up - then click the appropriate "search” button.

2.  You will receive an email that contains a link.  This email just verifies you own the email account.  Click the link.

3.  You will then receive a second email, which will provide you both your old username and a new password.  You may now login to the site.

 

Last modified: Wednesday, August 26, 2015, 6:18 PM